If one or more of the items you ordered do not like for any reason, they may be returned within the 14-day exchange period.
The items must be returned undamaged, with cards and in original packaging. Enter the reason for the return on the enclosed return form.
Put the articles in a good box, stick them closed and provide the box with the return sticker.
Sending back returns
Take the box with the return sticker to the sender of your choice, for example Postnl, DHL, Kiala, etc. Here you will receive a shipping receipt with a Track & Trace code after payment. Keep this proof in a safe place. This allows you to follow the package and see when it arrives with us.We would like to point out that parcel services have different prices.
Have you already paid € 4.95 for shipping with your order? Then these € 4.95 shipping costs will be paid back to you if you return items. This is done together with the reimbursement of the returned items.
After receiving your return shipment, the amount to be returned will be transferred to you as soon as possible, but no later than within three weeks. We use the payment method you choose for this; For example, a credit card payment will be refunded to your credit card.